privacy policy

Who are we?

SAS Céline Escand is a company specializing in organic cosmetics.

Personal data protection policy

This "Personal Data Protection Policy" aims to inform you about how we collect and use your personal data and the ways you have to control this use. The protection of your personal data is of great importance to us. Committed to a continuous approach to protecting the personal data of our clients, even potential ones, we strive to adopt an open and transparent attitude in the handling of their data.

Some definitions:

The term "personal data" covers any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject"); A "process" constitutes any operation or set of operations applied to personal data or personal data sets, such as collection, recording, organization, structuring, storage, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination, or any other form of making available, reconciliation or interconnection, limitation, erasure, or destruction.

The term "data controller" refers to the natural or legal person who alone or jointly with others determines the purposes and means of the processing.

Data controller:

The data controller of your personal data is the company SAS CELINE ESCAND, represented by Céline Escand.

The company is located at Mas Saint Bernard – 4 Route de Maillane – 13210 Saint Rémy de Provence.

Registered in the Tarascon Trade Register under No. 840 333 967 00023.

Purposes and legal grounds of processing:

Your personal data is collected and used for the following purposes:

– The sale of products in-store and online

– Advice

The processing carried out by SAS CELINE ESCAND may rely on one or another of these following legal bases:

– Your prior consent.
– The legitimate interests of our company.
– Legal obligations applicable to our activity.

Categories of personal data:

SAS CELINE ESCAND ensures that it only collects data that is adequate, relevant, and strictly necessary to the purpose of processing, in accordance with the principle of data minimization.

The information collected by SAS CELINE ESCAND is essential to provide you with relevant and tailored solutions to your needs.

The data collected by SAS CELINE ESCAND includes, in particular, data relating to:

– Your civil status (e.g., name, first name)
– Your contact details (e.g., postal or email address, phone number…)
– Skin types

SAS CELINE ESCAND does not collect or process personal data revealing your racial or ethnic origin, political opinions, religious or philosophical beliefs, or union membership, nor genetic, biometric data, or data concerning your health, sexual life, or sexual orientation.

Retention period:

The personal data of our clients is updated, with your consent, annually, as part of your connection to the website www.celineescand.com. In the context of your purchases on the website www.célineescand.com, your data is retained, from the date of invoicing, for a period of 10 years, to maintain traceability of references for any potential future order.

On the SAS CELINE ESCAND website: no DPC is collected.

Recipients of personal data.

May be recipients of your personal data:

– Authorized personnel of the company SAS CELINE ESCAND and its subcontractors.

– Our banking partners.

SAS CELINE ESCAND commits to only transmitting your personal data to partners who have implemented the technical and organizational measures needed to ensure the security and confidentiality of your personal data.

Your rights and how to exercise them:

In accordance with applicable data protection legislation, you have a number of rights concerning the collection and processing of your personal data, namely:

– The right to be informed: You have the right to be informed in a concise, transparent, understandable, and easily accessible manner about how your personal data is processed.
– The right of access: You have the right to obtain confirmation as to whether or not your personal data is being processed and, when that is the case, to obtain access to such data and a copy of the same.
– The right to rectification: You have the right to obtain the rectification of inaccurate personal data concerning you. You also have the right to have incomplete personal data completed, including by providing a supplementary statement.
– The right to erasure: In certain cases, you have the right to obtain the erasure of your personal data. However, this right is not absolute, and SAS CELINE ESCAND may have legal or legitimate reasons for retaining such data.
– The right to restrict processing: In certain cases, you have the right to obtain the restriction of processing of your personal data.
– The right to data portability: You have the right to receive personal data concerning you that you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit this data to another data controller without SAS CELINE ESCAND being able to prevent it. This right only applies when the processing of your personal data is based on your consent or on the performance of a contract and the processing is carried out by automated means.
– The right to object: You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you when the processing is based on the legitimate interest of SAS CELINE ESCAND.

However, SAS CELINE ESCAND may invoke legitimate and compelling grounds requiring the continuation of the processing. When your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of such data. You can particularly benefit from this right by clicking on the “unsubscribe” link available at the bottom of received messages.

– The right to lodge a complaint with a supervisory authority: You have the right to contact a supervisory authority, the CNIL (National Commission for Information Technology and Civil Liberties) in FRANCE, at the following address: 3, Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07.

To exercise these rights, you can send your request accompanied by proof of identity to the data protection officer designated by SAS CELINE ESCAND: by postal mail to: SAS CELINE ESCAND – Mas Saint Bernard – 4 Route de Maillane – 13210 Saint Rémy de Provence

and by email to: contact@celineescand.com

SAS CELINE ESCAND is committed to responding to your request as quickly as possible and, in any case, within one month of receiving your request. This period may be extended by two months, taking into account the complexity and number of requests. In this case, SAS CELINE ESCAND is committed to informing you of this extension and the reasons for the delay within a month of receiving your request.

If you do not wish to be subject to commercial solicitation by telephone from companies to which you are not a client, you can register for free on the list of opposition to telephone sales on the website www.bloctel.gouv.fr.

Security:

SAS CELINE ESCAND is committed to implementing appropriate technical and organizational measures to ensure the security and confidentiality of your personal data.
The respect for the security and protection of your data applies to all our employees, as well as to our partners and subcontractors.